Crypto Asset Recovery

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Forgot your wallet password? You're not alone. We've helped thousands of people recover their wallet using secure, offline technology.

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Up to date information on the Blockchain.com wallet and recovery options.
How to Recover your Lost Blockchain.com Password
Password Recovery

How to Recover your Lost Blockchain.com Password

The Blockchain wallet is what is known as a "hybrid" wallet. This means that the company stores an encrypted version of your wallet's private key on their servers, but it does not store your password. This article documents a process you can use that may allow you to recover your password yourself. 
How to Recover Blockchain.com Legacy Wallets with an Unexpected Number of Mnemonic Words (13, 16, 22 words)
Password Recovery

How to Recover Blockchain.com Legacy Wallets with an Unexpected Number of Mnemonic Words (13, 16, 22 words)

The article guides you through the process of recovering your Blockchain.com wallet using a string of seemingly random words, known as a mnemonic phrase or recovery seed. Sometimes these phrases have an unusual number of words, but don't worry! The piece explains the differences between older "legacy" phrases and the newer BIP39 recovery seeds, and how to use them to regain access to your wallet. Whether your phrase is unexpectedly short, long, or throws an error, the article provides helpful tips and solutions to get you back in control of your funds.
How to Recover your Lost Blockchain.info Secondary Password
Password Recovery

How to Recover your Lost Blockchain.info Secondary Password

One of the earliest wallet platforms, Blockchain.com (originally Blockchain.info) was founded in 2011 and released its first Bitcoin wallet in January 2012. Since its release, the Blockchain wallet has received quite a number of accolades as well as commonly being listed in many 5-10 and top 10 cryptocurrency wallet lists.
What To Do if You are Not Receiving Authorization Emails from Blockchain.com
Password Recovery

What To Do if You are Not Receiving Authorization Emails from Blockchain.com

Struggling to receive authorization emails from Blockchain.com? This guide explores potential reasons, from simple spam folder mishaps to complex email ownership issues. Dive in to learn troubleshooting steps, and discover how to regain access if you've lost control of your linked email address.

Common questions

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Is my information safe with you?

Absolutely. All wallet recovery happens on computers that are completely disconnected from the internet—no one can access them remotely. Your information is encrypted and secure. We never ask for your full password, and you decide what details to share with us. Your security is our top priority.

What are my chances of getting my wallet back?

We've successfully recovered over 55% of the wallets we've worked on. How long it takes depends on your specific situation—some cases are resolved in hours, others take several months. Most people hear back from us within the first week. Even if we can't recover your wallet right away, we keep trying as we develop new techniques.

Which wallets can you help with?

We work with all the major wallets including Blockchain.com, Bitcoin Core, MetaMask, Trust Wallet, Electrum, MyEtherWallet, and many others. We support Bitcoin, Ethereum, Litecoin, Dogecoin, NFTs, and dozens of other cryptocurrencies. If you're not sure whether we can help with your specific wallet, just reach out and ask—we're happy to let you know.

How much does this cost?

You only pay if we successfully recover your wallet. There's no upfront cost and no risk to you. We help everyone, whether your wallet has a little or a lot in it. Many other recovery services only take the biggest cases, but we believe everyone deserves help getting their crypto back.

How do I know you're legitimate?

We're a family business run by Chris and Charles Brooks, a father and son team from New Hampshire. Unlike other recovery services, we use our real names and show our faces. We've been featured in major publications like BBC, Forbes, and VICE. We're a registered business in New Hampshire with a real address. Unfortunately, there are fake companies pretending to be us, so always make sure you're contacting the real Crypto Asset Recovery.

How long will it take?

It varies quite a bit depending on your situation. Some wallets we can recover in just a few hours, while others might take several months. The good news is that most people hear back from us within the first week with an initial update. We keep working on your case over time, and sometimes we succeed months later using new recovery methods we've developed.

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Let's talk about your situation. We'll respond within 24 hours with a personalized recovery plan.
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